Shipping policy
At Nine Star, we aim to provide a seamless shopping experience by ensuring prompt and reliable delivery of your orders. Please review our shipping policy for details.
Orders will be delivered within 7-10 business days
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Order Processing
- Orders are processed within 1-2 business days after confirmation.
- You will receive an email or SMS or Whatsapp with your order details and tracking information once your order is shipped.
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Shipping Time
- Standard delivery: 7-10 business days (may vary based on location).
- We do not ship on Sundays or public holidays.
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Shipping Charges
- Free Delivery Pan India.
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Delivery Locations
- We currently deliver across India. If your location is not serviceable, we will inform you at the time of order placement.
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Delayed or Failed Deliveries
- Nine Star is not responsible for delays caused by unforeseen circumstances like weather, strikes, or courier service issues.
- If a delivery attempt fails due to incorrect address or unavailability, additional charges may apply for re-shipment.
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Order Tracking
- You can track your order using the tracking link provided in your confirmation email or by contacting our support team.
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Damaged or Lost Items
- If your order arrives damaged or is lost in transit, contact us immediately at +91 94177 73661 or support@ninestaronline.com
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Contact Information
For shipping-related inquiries, please reach out to us:
Phone: +91 94177 73661
Email: support@ninestaronline.com
Address: SEHJADA MOMIA KHUH, MANDIALA MALERKOTLA, Malerkotla, Punjab, India, 148023.
Thank you for shopping with Nine Star. We are committed to delivering your orders on time and in perfect condition!