Nine Star Return and Refunds
At Nine Star, we strive to ensure you are completely satisfied with your purchase. If you are not entirely happy, we are here to help.
Eligibility for Returns
- Returns must be initiated within 7 days of receiving the product.
- We have a 7-day return policy.
- Products must be unused, and in their original condition with all tags intact.
Non-Returnable Items
- Customized or personalized items.
- Items that have been damaged due to misuse or improper care.
Refund Process
- Once we receive the returned item and verify its condition, Refunds will be credited to the original payment method within 10-15 Business days.
Return Shipping Costs
- Customers do not have to pay any return shipping charges if the product is damaged or incorrect.
How to Initiate a Return
- Contact us at +91 94177 73661 or email support@ninestaronline.com with your order details and the reason for return.
For further assistance, visit us at:
Address: SEHJADA MOMIA KHUH, MANDIALA MALERKOTLA, Malerkotla, Punjab, India, 148023.
We appreciate your trust in Nine Star and aim to make your shopping experience seamless and enjoyable.